Order Cancellation Policy

Last Updated: November 2024

At FlowCastTV, we understand that circumstances may change. This policy outlines the steps to cancel an order and how to proceed if cancellation was accidental.

How to Cancel an Order

You can cancel your order within 1 hour of placing it by following these steps:

1. Locate your confirmation email.
2. In the “Changed Your Mind?” section, click the cancellation link.
3. Follow the on-screen instructions to complete the cancellation process.

If more than 60 minutes have passed or you experience issues, please contact us at contact@flowcasttv.online.

Resuming an Accidentally Canceled Order

If you have canceled your order by mistake and still wish to receive it, you may place a new order through the checkout page. For questions or concerns, contact us at contact@flowcasttv.online.

Confirmation of Order Cancellation

If your cancellation was successful, you will receive a confirmation email.
If you haven’t received confirmation or are unsure about your cancellation status, please contact contact@flowcasttv.online and include your original order number.

Order Cancellation for Gift Card Orders

If your order includes a gift card and you need to cancel it, please reach out to us immediately at contact@flowcasttv.online with your order number and cancellation request.

Changes to this Order Cancellation Policy

FlowCastTV reserves the right to modify this policy as needed. Any updates will be reflected on this page along with the revision date.